Core Courses
Customer Service
A successful organization understands the value of its customers. It strives to continue to provide...
Effective Communication for Mutual Understanding
The ability to effectively communicate with all people in an organization is a fundamental skill...
Giving Performance Feedback
The ability to provide feedback and an understanding of how feedback can drive performance is...
Diversity, Equity & Inclusion
This course is designed to blend values and an appreciation of differences amongst a diverse...
Leadership 101: From Staff Member to Lead
Are leaders born or made? This class will explore this question and offer a practical...
Leadership Coaching
This four-phase process will include The Coaching Set Up (Phase I); Pre Coaching Clarification and...
Human Resources Leadership
This seminar will provide a review of supervisory responsibilities and authorities about the merit system...
Leadership: Creating a Positive Work Culture
The effectiveness of organizations begins with its’ leaders having a clear understanding of the goals...
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