Effective Communication for Mutual Understanding

The ability to effectively communicate with all people in an organization is a fundamental skill that all leaders must learn to master. Effective communication is knowing about what, when, and to whom information is shared.  It is also an assessment of sensitivity to the manner in which the receiver will optimally understand the message.
            Learning Objectives:

•   Effectively communicate,
•   Actively listen,
•   Take responsibility for the communication process, and
•   Conceptualize what to do to improve the communication process and apply it.