Effective Communication for Mutual Understanding
The ability to effectively communicate with all people in an organization is a fundamental skill that all leaders must learn to...Read More
Diversity and Sensitivity Management
This course is designed to blend values and an appreciation of differences amongst a diverse group. It provides a...Read More
Dealing with Conflict
This will develop or enhance conflict and dispute resolution skills. Predicated on the Fisher/Urey Model of “Getting to Yes”...Read More
Decision Making Implementation
Making good decisions is the hallmark of successful leaders. Decision making is too often reactive. Leaders should be systematic...Read More
Customer Service
A successful organization understands the value of its customers. It strives to continue to provide unsurpassed customer service...Read More
