The effectiveness of organizations begins with its’ leaders having a clear understanding of the goals and objectives. Are leaders born or made? Influential leaders bring a wealth of life experience with them to manage relationships effectively and possess the skill sets to achieve goals including but not limited to authentic decision-making, the ability to pick up on non-verbal cues,...Read More
This four-phase process will include The Coaching Set Up (Phase I); Pre Coaching Clarification and Agreements, Intro meeting with Coach and Client, Approach setting meeting with Individual, Manager and HR Representative (if appropriate), Data Gathering, Feedback and Planning (Phase II) Assessment; using MBTI, 360 Feedback Evaluations and Disc Classic Personal Profile System, Interviews (360...Read More
This seminar will provide a review of supervisory responsibilities and authorities about the merit system principles, classification, recruitment/selection, performance management, and awards. Significant time will be spent advising senior supervisors how to deal with human resource issues in these areas.
Identify authorities and responsibilities in the areas of...Read More
The ability to provide feedback and an understanding of how feedback can drive performance is a critical skill for any supervisor, especially for those who find themselves working in a true performance-oriented environment. There will be the opportunity to reflect on their preferred communication, conflict resolution and leadership styles that will help them to overcome these challenges....Read More
The ability to effectively communicate with all people in an organization is a fundamental skill that all leaders must learn to master. Effective communication is knowing about what, when, and to whom information is shared. It is also an assessment of sensitivity to the manner in which the receiver will optimally understand the message.
This course is designed to blend values and an appreciation of differences amongst a diverse group. It provides a non-threatening way for team members to reflect on and share their backgrounds and preferences. It will open lines of communication and break down barriers among individuals who thought they had nothing in common. This is a skill-building session that underlines (1) people must...Read More
This will develop or enhance conflict and dispute resolution skills. Predicated on the Fisher/Urey Model of “Getting to Yes” through Interest Based Negotiations. Participants will be able to assess individual conflict resolution styles and develop strategies to effectively work every one.
State concerns and request change in a respectful and motivating manner, and...Read More