Giving constructive feedback is the duty of all managers, and if done well, can have a powerful motivational effect on the employees. This class covers the cycle of the performance appraisal, how to set individual goals that align with organizational strategy, the link between performance management and motivation, and why it is necessary to continually document and evaluative information for...Read More
Mentoring is a professional relationship in which an experienced person (mentor) assists another (protégé) in developing specific skills and knowledge that will enhance the less experienced person’s professional and personal growth. While many leaders demonstrate mentoring behavior on an informal basis, it is different from having a structured mentoring program. There is a qualitative...Read More
This is an opportunity for team members to build healthier and stronger relationships with one another, to affirm their common purpose, and to plan steps to improve team effectiveness. This will raise participant’s awareness of two critical characteristics of highly effective teams which are: (1) coordinated actions, and (2) agreement that each member of the team is a respected individual who...Read More
Are leaders born or made? This class will explore this question and offer a practical theory of situational leadership that can be effectively applied in any organization. There will be opportunities to explore the use of power and the ability to lead others in the accomplishment of organizational goals while building a positive and productive work culture. The effectiveness of organizations...Read More
The effectiveness of organizations begins with its’ leaders having a clear understanding of the goals and objectives. Are leaders born or made? Influential leaders bring a wealth of life experience with them to manage relationships effectively and possess the skill sets to achieve goals including but not limited to authentic decision-making, the ability to pick up on non-verbal cues,...Read More
This four-phase process will include The Coaching Set Up (Phase I); Pre Coaching Clarification and Agreements, Intro meeting with Coach and Client, Approach setting meeting with Individual, Manager and HR Representative (if appropriate), Data Gathering, Feedback and Planning (Phase II) Assessment; using MBTI, 360 Feedback Evaluations and Disc Classic Personal Profile System, Interviews (360...Read More
This seminar will provide a review of supervisory responsibilities and authorities about the merit system principles, classification, recruitment/selection, performance management, and awards. Significant time will be spent advising senior supervisors how to deal with human resource issues in these areas.
Identify authorities and responsibilities in the areas of...Read More
The ability to provide feedback and an understanding of how feedback can drive performance is a critical skill for any supervisor, especially for those who find themselves working in a true performance-oriented environment. There will be the opportunity to reflect on their preferred communication, conflict resolution and leadership styles that will help them to overcome these challenges....Read More
The ability to effectively communicate with all people in an organization is a fundamental skill that all leaders must learn to master. Effective communication is knowing about what, when, and to whom information is shared. It is also an assessment of sensitivity to the manner in which the receiver will optimally understand the message.
This course is designed to blend values and an appreciation of differences amongst a diverse group. It provides a non-threatening way for team members to reflect on and share their backgrounds and preferences. It will open lines of communication and break down barriers among individuals who thought they had nothing in common. This is a skill-building session that underlines (1) people must...Read More